The Lincoln Manchester is a prestigious office building located in the heart of Manchester, strategically positioned between Spinningfields and Albert Square. This six-floor, 100,000 square foot property offers state-of-the-art office spaces and boasts a 24/7 manned reception, ensuring top-tier service and security for its tenants and visitors.
The primary challenge faced by The Lincoln was ensuring the highest level of security by efficiently capturing detailed visitor information, including names, companies, and photos. The goal was to implement a robust Visitor Management System (VMS) to streamline this process and enhance overall security.
Safetynet Solutions was chosen due to their proven track record with SKYVISITOR in other CBRE-managed buildings. The system’s user-friendly interface and the convenience of a web address for clients to pre-input visitor details made it an ideal choice.
The entire process, from planning to full deployment, was efficiently completed in approximately one month.
SKYVISITOR, Safetynet Solutions’ Visitor Management System offers several key features, including:
- Allowing tenants to pre-book guests for streamlined check-in.
- Generating detailed visitor statistics and reports.
- Tracking and managing key/fob distribution and returns.
The feedback from tenants and visitors has been overwhelmingly positive. The system’s ease of use and efficiency have been widely appreciated.
Given that The Lincoln is a brand-new building, the SKYVISITOR was implemented from the start, ensuring a seamless transition with no legacy systems to replace or integrate.
SKYVISITOR provides a live audit of all individuals in the building, significantly enhancing security. This real-time tracking ensures that the management team always knows who is on-site and who is due to arrive.
To ensure compliance with GDPR, the system includes a feature that limits data storage to a specific period, safeguarding personal information.
There have been a few instances where guests failed to check out, leading to unreturned fobs. However, SKYVISITOR’s efficiency allowed the management team to quickly identify and address these issues, notifying tenants and blocking lost fobs immediately.
As The Lincoln’s occupancy increases, there are plans to adapt and enhance SKYVISITOR’s capabilities to meet growing needs. This commitment to scalability ensures that the system will continue to support the building’s security and operational requirements effectively.
SKYVISITOR from Safetynet Solutions has significantly improved the overall experience for tenants, visitors, and staff at The Lincoln. The system's quick and efficient check-in process has been a standout feature, contributing to a secure and welcoming environment.